[For instructions about our purchase process, please read our "Rules" at he Main Menu on the left, containing important instructions about the same. Do not hesitate to contact us on  This email address is being protected from spam bots, you need Javascript enabled to view it   in case of doubts.]

The present general conditions of contracting apply to all the commercial transactions carried out through the Portal, www.violet-lounge.com (in which continues, Portal), whether carried out with persons or public or private organisations (on, the client), as a result of the acquisition of goods or the provision of services through the Portal, under the ownership of María Eugenia Espejo Castellano, as director-manager of the same, without damage of any other particular conditions of contracting that could concur by reason of good or service contracted.
In this way, by the mere fact of visiting, acquiring products or to receiving the services that are offered through the Portal, the user or client, assumes without any type of reserve the obligations established in these general conditions of contracting. Because of it, before initiating any process of contracting we recommend you to attentively read the content of such conditions and, even, of any other particular conditions, by reason of the specific good or service.
The contracting of goods and services is likewise subject to the conditions arranged in the Legal Notice of the Portal www.violet-lounge.com, which will have character of complementary regulation with respect to what is not predict in these general conditions, and in that, which does not oppose the same.

1. Identification
The Portal www.violet-lounge.com, is a business unit belonging to María Eugenia Espejo Castellano, provided of N.I.F. 43806374-E and with residence in the Carretera del Socorro,170, 38280 Tegueste, Province of Santa Cruz of Tenerife, Tenerife, Canary Islands, Spain. Any communication can be sent directly to the previous postal residence, or the e-mail address This email address is being protected from spam bots, you need Javascript enabled to view it .  

2. Activity
The Portal www.violet-lounge.com, is a pioneer point of encounter in the art and creativity world, in which diverse artists, or authors, in general, will be able to exhibit and offer their works to the public. One of the objectives of the Portal is the sale of goods, or the provision of services, preferably through the Internet, with respect to such works and, in its case, the offering of part of the rights of exploitation on such works, in the terms and conditions predicted for each modality of contracting.
Likewise, it is object of this contract the supply of information and current news related to the world of art, decoration and design.

3. Contents and information supplied at the website
The Portal www.violet-lounge.com reserves the right to, at any moment modify the commercial offer presented at the website (modifications on products, prices, promotions and other commercial conditions and conditions of service).

Violet-Lounge will do all the necessary efforts within its media for the information contained in the website to be truthful and without typographical errors. In the case that at some moment an error of this type would occur, beyond the control of www.violet-lounge.com, the procedure would be to immediately correct it. Should a typographical error exist in some of the prices shown and should a client have made a decision of purchase based on such error, www.violet-lounge.com will communicate this error to the client, and the client will have the right to cancel his purchase with no cost on his/her side.

In no case, will www.violet-lounge.com be responsible, directly or indirectly, of any of the information, contents, affirmations and expressions that the products or services marketed through this Portal contain, particularly, the ones that correspond to third persons. In these cases, the responsibility will fall on the authors or their legitimate representatives, providers and distributors of such products, contents, works or services. The client understands and assumes that, in these cases, www.violet-lounge.com is a mere intermediary between him/her and such author, representative, provider or distributor.

According to art. 2 of the Royal Decree 1960/1999, on general conditions of contracting, www.violet-lounge.com, guarantees that it has exposed the present general conditions during a time period of more than three days to the generality of users, public or private, in previous date to the one that these could hire any good or service, fulfilling the information period of previous information established in such disposition.

4. Types of products and services
Through the Portal www.violet-lounge.com, different types of products and services are offered. Keeping in mind their origin, we can distinguish the following types of goods and services: goods and services produced or lent by Violet-Lounge directly, and goods and services produced or lent by third people who have subscribed a co-operation agreement with Violet Lounge.

With respect to the goods and services produced or lent directly by Violet Lounge, this company will not only be obliged to the fulfillment of these general conditions of contracting but, according to the civil code and other applicable rules, but will also be responsible for its quality and characteristics, defects or hidden vices, as well as for the correct provision of the services. When the acquirer has the condition of consumer or final user, the Spanish regulation applicable in matter of consumption will apply.

With respect to the goods and services produced or lent by third people, Violet Lounge only will be obliged to the fulfillment of these general conditions of contracting as an intermediary, responding only of its obligations of collection, delivery and, in its case, refund of the goods/services bought/hired, in coherence to the established in the present conditions. In these cases, according to the civil code and others rules applicable, only this third person will be responsible of the quality and characteristics, defects or hidden vices of the good hired, as well as of the correct provision of the services.

With respect to each one of the products or services, it will be possible to include a photo or graphic that reproduces the external aspect of the product/service, as well as a summary or comment on the aspects and more important characteristics of the same. Next to that possible information the sale or service provision price will be added in euros, excluded the taxes that legally correspond. Besides, for certain products or services, www.violet-lounge.com, will be able to establish the links that it considers necessary to expand the information on the same, and that, at the same time, also can contain a number of further particular conditions to which those are to be submitted, and that the client should read and accept with prior character to the contracting.

The client will be absolutely responsible for the utilization that he/she does of the good or service contracted, exonerating Violet Lounge of the responsibility derived of any harm that might be caused for such motives.

The products or services will be able to be downloaded or lent directly through the Portal, but leaving the possibility open to the shipment of the products or, in its case, the provision of services, in a subsequent moment, leaving Violet Lounge the option open to utilise those mediums and means that it reckons more adequate to such end.


5. System of sale

To carry out a purchase, the user can choose among diverse forms to deliver his/her order to us:
• Internet through the "shopping cart"
• By e-mail to the following e-mail address: This email address is being protected from spam bots, you need Javascript enabled to view it  

When the value of a purchase had been loaded fraudulently or unduly utilizing the number of a card of payment, without mediating fault or negligence of his holder, he/she will be able to require the immediate annulment of the charge, and this will be carried out in the greatest brevity possible. Nevertheless, in the remaining cases, if the purchase had been effectively carried out by the holder of the card, and the demand of refund was not consequence, in the case of a consumer, of the exercise of his/her right of withdrawal or of resolution recognized in the art. 44 of the Law 7/1996 of Ordering of the Retail Trade (in which continues, LOCM) and, therefore, the consumer would have unduly required the cancellation of the corresponding charge, the holder will remain obliged in relation to Violet-Lounge to the compensation of the damages and harms that are caused to it as a result of such annulment.


6. Tax applicable

The prices of the products, contents or works exhibited in the Portal www.violet-lounge.com,  do not include the Canarian Indirect General Tax (I.G.I.C.), the Value Added Tax (I.V.A.), or any another that, in its case, would be appropriate to apply, which will be specified separately. Such taxes will be of charge of the client, as well as any another, included the customs that result of application to the commercial transaction carried out.


7. Forms of payment

When formulating the order, the client can freely choose to pay the purchases carried out by credit card (Mastercard, Visa, Maestro,...), via Paypal, through a bank account, or money transfer. In certain cases, and to prevent possible frauds, www.violet-lounge.com, reserves the possibility to request from clients a specific payment form.

In case of specific assignments of the Client, this will have to place 30% of the price stated in the estimate, communicated to him/her with prior character. In case of desisting of such assignment, such deposit will not be returned to the client and will remain in favour of Violet Lounge.

The user who acquires any of the goods or services that www.violet-lounge.com offers, compromises to pay the price stipulated in the Portal.

Since contracts are perfected by the mere consent of the parts, Violet Lounge will assure itself of the previous payment by the client of the good or provision of services hired, as well as of the postage and handling costs of the goods, before sending such good or lending such service to the same.


8. Form, expenses, shipment of the goods and other documentation

The client will be able to select the form of shipment from among the possible for his zone of shipment. The client, should keep in mind that the delivery times, the quality of the service, the point of delivery and the price that, in any case, will run on his account, will be different for each form of transportation.

Once Violet-Lounge verifies that the payment has been carried out correctly, it will send the orders to its clients through different businesses of transportation and postal service, at national and international level. The delivery date at the residence of the client will depend on the availability of the product, content or service chosen and of the zone of shipment.

Before confirming his/her order, the client will be informed about postage costs applied to his/her specific order, which will have to be paid to Violet Lounge, together with the price of the products, at the moment of the confirmation of the purchase and before the contracted product being sent. To that end, if the sending is carried out through the entity “Sociedad Estatal Correos y Telégrafos de España, S.A.” (Spanish Mail), the legally established tariffs established by the same will be applied. In the case that the sending is carried out via other transportation entities, national and international, the tariffs indicated by these to Violet Lounge will be applied.

According to art. 47 of the LOCM, when the client has the condition of consumer or final user, Violet Lounge will send him prior to the delivery of the contracted product the information predicted in this rule.

Once the contract is celebrated, www.violet-lounge.com,  will confirm the reception of the acceptance via one of the following media:
- Via an acknowledgement of receipt via email or equivalent means of electronic communication, to the address that the acceptant had indicated in the period of 24 hours following the reception of the acceptance; or
- Via a confirmation equivalent to the one used in the procedure of contracting, as soon as the acceptant has completed such procedure, as long as the confirmation can be filed by its recipient.
Violet Lounge will not be obliged to confirm the reception when both contracting parties so agree and none has the consideration of final consumer or, when the contract has been exclusively celebrated via the exchange of email or en equivalent means of electronic communication, and such means have not been used with the exclusive purpose of eluding the obligation of documentary confirmation of the contracting carried out.


9. Rights of the buyer and politics of refunds

The Portal www.violet-lounge.com  does neither guarantee its clients the availability nor the delivery time of the goods or services that are offered on its website, except the one of the products in which a determined guarantee is explicitly cited. The catalogue that is shown is a mere reference, since the authors, their representatives or the distributors do neither communicate the stock in advance nor guarantee delivery times. This situation impedes www.violet-lounge.com  the possibility of informing its clients about the availability of the products or services with accuracy, and of guaranteeing a specific delivery time that, in any case, will depend on the time that the author, his representative or the distributor take in supplying the goods or services.

In the event that the client has the consideration of consumer or end user, when the contract cannot be executed for the product directly offered by Violet Lounge not being available, this will inform him of the lack of availability, and will be able to offer to the consumer, who will decide:

-Without increase of price, a product of similar characteristics that has the same or upper quality or;
-The refund of the sum credited by the client, in the maximum time limit of 30 days.
The execution of the order will have to be completed in, at most, the six months from the following day to that in which the buyer has communicated his order, except in causes not attributable to Violet Lounge or of greater force. In these cases, and provided that it was possible, the predicted time limit will be expanded to the strictly necessary time for the delivery of the good.

If the client is consumer or end user, he/she will have the right to desist or to resolve the contract without any penalty, and without indication of the motives, in the maximum time limit of 7 work days, of the place where the good is delivered, which will imply the refund of the sums credited by the client in the maximum time limit from 30 days from the reception of the communication of the withdrawal or resolution. In these cases, Violet Lounge will demand from the client to assume the direct cost of the refund of the product. (Art. 44 of the LOCM). Nevertheless, the following exceptions to the right of withdrawal or previous resolution (Art.45 of the LOCM) apply:

-In the case of deliveries of goods confectioned according to the specifications of the consumer or personalised, and that by their nature cannot be returned, can deteriorated or expire with rapidity.
-In the cases of supplies of sonorous recordings, images, disks, programs and computer mediums that would have been unsealed by the consumer, downloaded or reproduced immediately for their permanent use.
-In case of computer files supplied by electronic means, susceptible of to being downloaded or reproduced immediately for their permanent use.

The lack of conformity of the good will determine, in the case of clients who are not consumers, the possibility of returning them in the maximum time limit of 15 natural days, as long as, the product or good delivered had not been unsealed, opened, enjoyed, neither used, direct or indirectly and, in its case, conserves the seal or original packing. In these cases, www.violet-lounge.com,  will return the money of the purchase through a payment to the credit card, via a banking transfer to the account indicated by the client, or by means of payment in its personal account.

In turn, the lack of conformity in goods whose recipients are consumers will determine the application of the arranged thing in the Spanish Law 23/2003, of 10 of July, of guarantees in the sale of consumer goods.

For any incident related to the articles of our store can contact with us through the e-mail: This email address is being protected from spam bots, you need Javascript enabled to view it .  



10. Obligations of the client

The client of www.violet-lounge.com compromises in every moment to facilitate truthful information on the data requested in the forms of user registration or ordering, and to maintain them updated in every moment.

The client compromises to accept all the dispositions and conditions contained in the present General Conditions of Contracting, or in others of particular character, understanding that they collect the best will of possible service for the type of activity that www.violet-lounge.com develops.

Likewise, the client compromises to keep confidentially and with maximum diligence their personal access keys to our website, being the only responsible of the acts that third parties, in consented form or not, carry out by means of the utilization of these keys.

The client compromises to enable the delivery of the requested order by facilitating an electronic or, in its case, postal address in which the requested order can be delivered within the habitual merchandise delivery times (in the habitual delivery labour hours of each country or geographical zone). In case of breach of this obligation on the part of the client, www.violet-lounge.com will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

The direct download of the computer files arranged through the Portal by the Client will be carried out, in any case, continuing the instructions, procedures and conditions established in the same one.


11. Intellectual and Industrial property

All the contained works in the Portal are protected and registered in favour of their corresponding authors, for which any undue utilization of the same, according to the terms contracted through the Portal, will be pursued and denounced in agreement to the arranged in the Spanish legislation concerning the subject of intellectual and/or industrial property.

To such end, the client will be able to enjoy the rights of exploitation that are strictly necessary to properly attend the contracting carried out, circumscribed, in all the cases, exclusively, to the personal and domestic enjoyment of the work acquired, in the terms and conditions contracted, without, in any way, the possibility of other rights on the works provided through the Portal being understood handed over; or of using these in a way that reports benefits, direct or indirect, in favour of the acquirer of third parties, without the deliberate and written consent of the holder of author of the same.


12. Security and confidentiality

Violet Lounge, guarantees the security and confidentiality in all of its communications with its clients.

All the on-line payment operations are carried out through a secure server, based on the SSL standard that protects the data against violation intents by third parties. The data of the purchase process are kept in a database designed for such effect.

www.violet-lounge.com guarantees the protection and confidentiality of the personal, address, payment and of any another type of data that our clients provide us, according to the arranged thing in the Organic Law 15/1999, of December 13 of Personal Character Data Protection. All the data facilitated by our clients to www.violet-lounge.com,  will be included in a personal character data automated data registry, created and maintained under the responsibility of Violet Lounge, with the purpose established in each form of data collection. In the mentioned form it will be permitted to accept or not different purposes and uses necessary for the fulfillment of the present contract.

In accordance with the arranged content of the Organic Law 15/1999 of December 13, the clients of www.violet-lounge.com can, at any moment, exercise the rights of access, correction, cancellation and opposition in relation to their personal data by written communication to Violet Lounge, Carretera del Socorro, 170, 38280 Tegueste, Province of Santa Cruz of Tenerife, Tenerife, Tenerife, Canary Islands, Spain.

In the case that the data supplied are associated to a purchase, the Spanish legislation obliges to maintain these for at least five years, for which it is not possible to erase or rectify them, although they can be blocked (cancelled), in spite of the client requesting this.


13. Transfer and subrogation
Violet Lounge will be able to hire or to co-operate with subcontractors, or to hand over the contracts formalised to third companies to carry out the supply of the totality or parts of the service or product to which it compromises, by virtue of the operations that have been formalised, in agreement to the present general conditions.


14. Extinction of the contract

The present contract will be extinguished when both parts comply with the obligations to which they compromise in it, as well as in the rest of legally predicted cases.


15. Invalidity and partial nullity

If some of the dispositions of this contract was to be considered null or inapplicable, such nullity or non-applicability will not affect the other dispositions of the contract, which will conserve all their validity.


16. Applicable legislation and competent jurisdiction

The present contract will be interpreted and governed according to the valid Spanish legislation, including the applicable administrative legislation, in the event that one of the parts of the contract was to be a public company, particularly, the Spanish law on administrative contracting.

In case of any conflict or discrepancy, the applicable Jurisdiction will be, with renunciation to any another Jurisdiction that resulted of application to the parts, that of the Courts of Santa Cruz of Tenerife, Tenerife, Canary Islands, Spain.

[For instructions about our purchase process, please read our "Rules" at he Main Menu on the left, containing important instructions about the same. Do not hesitate to contact us on  This email address is being protected from spam bots, you need Javascript enabled to view it   in case of doubts.]